If you have a question about our application, chances are, someone else had the same question. Now you get to benefit from these consolidated answers!
You should only need to enable one scheduling or dispatch software product with Preflight Mitigator. Determining which product integration to enable depends on where you want the risk information to be sent back and displayed within.
For example, if you use both Airplane Manager and ForeFlight Dispatch, and both of those products are integrated with each other, then you only need to enable the product integration for the one you want Preflight Mitigator to send risk data back to. The reason is our product will pull data from either and if they already share the data between the two, we only need information from one of the products to create and assign assessments.
Note: Enabling multiple products which all talk to each other will cause issues with duplicated information.
Yes we do. We actively keep the user guide up-to-date in a google doc that you can either link to within your company's internal documentation (recommended) or export/download a PDF version. You can access the guide here: Preflight Mitigator User Guide.
Yes, we do! If you are a non-profit organization, flight school, or an exceptionally large organization, we provide special pricing. Contact us to start a conversation, but please make sure to include how many aircraft you will need to cover.
Yes, you can! We have a "Refer and Earn" program. If you refer someone that signs up and becomes a paying customer, you will receive an Amazon gift card!
Yes, you certainly can! The exporting of statistics and risk trends is an add-on feature, and doesn't come enabled automatically with your subscription. The account owner will need to contact our support team to enable the feature as it is an additional cost.
The product is built to have three permission levels: account owner, administrator, and pilot. The individual who creates the account is automatically set up as the "Account Owner". This individual has permissions to control the entire account. This includes everything from adding new users or customizing the assessment to managing the payment information on file.
The second level of permission is the "Administrator". This individual is similar to the account owner in that they have permissions to control everything in the application. The only difference is that an Administrator does not have access to manage the subscription or payment details.
The last level of permission is the "Pilot". This individual only has access to create, assess, mitigate, and review assessment results. This level does not have any permissions to manage the account in any way.
Yes! However, the current account owner would need to be the one to submit a ticket to our support team to make the change. Also, the new account owner must already be a pilot or an administrator on the account.